By clicking “Accept” with regard to these Terms of Use (the “Terms” or the “Agreement”) or by registering for, accessing, or using the ZoomInfo Lite Community software application (the “Application”) and/or ZoomInfo Lite services (“ZI Lite”) (collectively, the “Services”) you are entering into a legally binding agreement with ZoomInfo (defined in Section 13.1 below). By accessing or using any of the Services, you acknowledge that you have read, understood, and agree to be bound by and comply with these Terms.
SUMMARY OF CERTAIN TERMS
This brief summary of some of the terms of this Agreement is for illustrative purposes and to make the Agreement easier to understand. Please note you must read, understand, and agree to this Agreement in its entirety, and to the extent any of the express terms in Sections 1 through 17 below conflict with this summary or any portion thereof, expressly or by implication, the term stated in Section 1 through 17 shall prevail. Please note the following provisions of this Agreement:
- If you use ZI Lite, ZoomInfo may access information in your email inbox, like the signature blocks of emails you have received, information from automated email responses, metadata from email headers, and your contacts in your email directory and email contact book. By using ZI Lite, you are saying that you have the right to share this information either on your own, or with your employer’s permission. Do not use ZI Lite unless you have the right or permission to share email account information with ZoomInfo.
- No human being reads your email because of your use of ZI Lite or participation in the Community (defined in Section 2.1 below); we use automated computer processes to identify and extract the information described in these Terms. In exchange for your access to ZI Lite, you are contributing data from your connected email account to ZoomInfo for ZoomInfo to use for its own purposes, including supplementing the ZoomInfo database.
- You agree not to violate the law or the rights of any person when using ZI Lite. You agree not to hack or scrape ZoomInfo. You agree not to give the information you get through ZI Lite to anyone else or to use it in a commercial product.
- You agree not to use ZI Lite for any purpose except for business-to-business sales, marketing, recruiting, or business development. You agree not to use ZI Lite to determine a consumer’s eligibility for credit or insurance, employment, or a government license or benefit.
- We reserve the right to modify or discontinue ZI Lite at any time, and we reserve the right to terminate your access to ZI Lite at any time for any reason. We also reserve the right to modify these Terms at any time, and you agree to be bound by the modified Terms if you continue to use ZI Lite after receiving notice of the changes. If you do not agree to these Terms, either now or later if they are modified, you may not use and must stop using ZI Lite.
1. LICENSE
Subject to the conditions and terms hereof, ZoomInfo grants you a non-exclusive, non- assignable, revocable license (the “License”) to access and use the Services during the term hereof.
2. ZI LITE COMMUNITY
2.1 By accepting this Agreement and installing or otherwise connecting the Application, and as a condition to accessing and using the Services, you authorize the Application to access the information in your email account (e.g. Gmail, Microsoft Outlook), including your contacts from your email contact book and email directory, metadata from email headers, email signature blocks, and information from automated email responses. You acknowledge, understand, and agree that after this permission is granted and until it is revoked, the Application will use automated algorithms to automatically parse this information and extract certain information regarding businesses and business people, such as name, email address, job title, job or employment changes, department, company name, phone numbers, business address(es), website URLs, metadata from email headers, and other similar business-related information (collectively “Contact Data”) that may be stored in your email account locally and/or on a remote server, and you will be part of the ZoomInfo Lite Community (the “Community”). ZoomInfo may perform qualification checks on your email account and may remove you from the Community at any point, at its sole discretion, without any explanation or compensation.
2.2 If you have any concerns about making such contributions or have reason to believe your employer does not permit you to make such contributions, do not accept these Terms and do not access or use any of the Services. If such concerns arise after permission has been granted, immediately cease using the Services and revoke the access permissions granted to the Application by uninstalling it or otherwise revoking permissions according to the instructions provided by your email account or email software provider.
2.3 By continuing to access or use the Services and granting access permission to the Application, you grant ZoomInfo and any of its affiliates the following licenses: (i) a license to access Contact Data that you have stored in your email client or email account until you revoke the Application’s permission to access your email account and (ii) an irrevocable license to reproduce, distribute, publish, perform, make derivative works of, or display the Contact Data or any portion thereof, and to sell, transfer, assign, sublicense, disclose, or make available the Contact Data or any portion thereof to any third party, including ZoomInfo’s customers, contractors, strategic partners, agents, and service providers. The foregoing license grant to ZoomInfo shall be worldwide, non-exclusive, perpetual, fully paid-up, and royalty-free, and ZoomInfo shall have the right to sublicense, assign, or transfer such licenses in its sole and absolute discretion.
2.4 In exchange for providing ZoomInfo with access to your email account, as described above, and granting the aforementioned licenses to the Contact Data, you will be entitled to use the Services, which permits you to access information such as names, job titles, email addresses and phone numbers, from the ZoomInfo database (the “Licensed Materials”) for so long as you have granted access permissions to the Application and contribute Contact Data, as provided herein. Access to the Services will allow you to perform searches across the ZoomInfo database and unlock contact information (email address and phone number, where available) on a designated number of contacts per month. If you revoke the Application’s permission to access your email account, you may be permitted to unlock contact information on a lower number of contacts per month.
3. USER CONDUCT
3.1 In using the Services, you agree that you will not:
- violate any applicable international, federal or state laws, regulations or rules or any securities exchange requirements (collectively, “Laws”), including, but not limited to, by using any Licensed Materials in a manner that violates the U.S. CAN-SPAM Act of 2003, as such statute may be amended from time to time, or any other law regarding electronic communications;
- make any Contact Data available to ZoomInfo if doing so would violate any Laws, industry or professional codes or standards, contractual or fiduciary obligations, confidentiality obligations, or employer policies or other requirements by which you are bound;
- use the Licensed Materials or the Services to transmit any information, data, images, or other materials that are unlawful, harmful, threatening, harassing, libelous, defamatory, vulgar, obscene or otherwise objectionable or that may invade another’s right of privacy or infringe any intellectual property right, including patent, trademark, service mark, trade secret, copyright or other proprietary rights of any third party;
- impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity;
- violate or attempt to violate the security of any of the Services, including, but not limited to, by: logging in to a server or account that you are not authorized to access; attempting to test, scan, probe or hack a vulnerability of the Services or any network used by the Services or to breach security, encryption or other authentication measures; or attempting to interfere with the Services by overloading, flooding, pinging, mail bombing or crashing it;
- reverse engineer, decompile or disassemble any portion of the Services; or
- “scrape” information from the Services, or use or attempt to use any engine, software, tool, agent or other device or mechanism (including browsers, spiders, robots, avatars or intelligent agents) to navigate or search any portion of the Services, other than the search engine and search agents available from ZoomInfo on the Services and generally available to third party web browsers (e.g., Mozilla Firefox, Google Chrome and Microsoft Internet Explorer).
3.2 You agree to: (i) provide true, accurate, current and complete information about yourself if prompted by the registration form; and (ii) maintain and update this information to keep it true, accurate, current, and complete.
3.3 You agree to comply with all applicable Laws, including but not limited to privacy and/or data protection Laws, when providing us with access to Contact Data and when using ZI Lite or any Licensed Materials you access from ZI Lite.
3.4 You agree not to use the Services or Licensed Materials for any purpose except for your business-to-business sales, marketing, recruiting, or business development activities. Subject to your compliance with all applicable Laws, rules, and regulations, you may use the Services to: (a) view the Licensed Materials; (b) communicate with any Licensed Materials contact in a manner that relates to such person’s profession, business, or employment; and (c) identify prospective sales opportunities, research your existing customers and prospects, and otherwise analyze the Licensed Materials in a manner relating to your business-to-business sales, marketing, recruiting, and business development activities. You are solely responsible for any communications between you and any Licensed Materials contact. You agree not to use the Services or Licensed Materials to determine a consumer’s eligibility for (w) credit or insurance for personal, family or household purposes, (x) employment, (y) a government license or benefit, or (z) any other purpose governed by the Fair Credit Reporting Act.
4. ADDITIONAL RESTRICTIONS
You may not develop or derive for commercial sale any data in any form that incorporates or uses any of the Licensed Materials or incorporate any portion of the Services or Licensed Materials into your own products or services. Except with the prior written consent of ZoomInfo, you may not transfer or disclose any Licensed Materials to anyone else or access or use the Licensed Materials for the benefit of or on behalf of any other person or entity. You shall not permit anyone who is not an authorized user to access or use the Services, including any Licensed Materials or any authorized user login credentials. You shall not distribute, sublicense, transfer, sell, offer for sale, disclose, or make available any of the Licensed Materials or any part of the Services to any third party. You may not use the Services in a commercial service bureau environment. You are authorized to use the Services solely for your internal business purposes, subject to the limitations set forth herein. Except through services provided by ZoomInfo or its affiliates or as expressly permitted by ZoomInfo, you shall not use the Licensed Materials to create audience segmentation for or otherwise place digital ads or ads in digital media (also known as onboarding or digital activation).
5. SUBMISSIONS
5.1 You are solely responsible for the content of any submission you make to ZoomInfo. ZoomInfo reserves the right, but does not assume any obligation, to delete messages or other content that ZoomInfo, in its sole discretion, deems abusive, defamatory, obscene, in violation of copyright or trademark laws, or otherwise unacceptable.
5.2 ZoomInfo does not want to receive confidential or proprietary information from you. You acknowledge that any information or material you send to ZoomInfo will be presumed not to be confidential unless otherwise provided in a written agreement between you and ZoomInfo. Unless otherwise provided in a written agreement between you and ZoomInfo, by sending ZoomInfo any information or other material, you grant ZoomInfo a nonexclusive, unrestricted, irrevocable, perpetual, royalty-free, worldwide, assignable, transferrable, sublicensable right and license, in all formats or media, whether now known or hereafter devised or discovered, to use, reproduce, display, transmit, translate, rent, sell, modify, disclose, publish, create derivative works from, and distribute that material or information, and you also agree that ZoomInfo is free to use any ideas, concepts, knowhow or techniques that you send us for any purpose. You further agree to indemnify and defend ZoomInfo and hold ZoomInfo harmless from and against any liability arising from ZoomInfo’s use or distribution of any such material or information.
6. PROPRIETARY RIGHTS
6.1 You agree that, as between you and ZoomInfo, ZoomInfo and/or its licensors own the Services and Licensed Materials, including all software and other technology provided or employed by ZoomInfo in connection with the Services, and the contents, design, layout, functions, appearance and other intellectual property comprising or contained within the Services, including all copyrights, trademarks, service marks, trade secrets, patents and other intellectual property rights inherent therein or appurtenant thereto. Without limitation of the foregoing, as between ZoomInfo and you, ZoomInfo shall retain all right, title and interest in and to the compiled biographical and company data and all other materials accessible by means of the Services, including news articles, company summaries, company descriptions, people summaries and contact information, and the selection, coordination and arrangement of such content, and you shall not acquire ownership in any of the Licensed Materials by reason of the License. You shall abide by all additional copyright notices or restrictions contained in any content accessed through the Site.
6.2 By furnishing Licensed Materials or access to any software in connection with the Services, ZoomInfo does not grant any licenses to any copyrights, patents, trademarks, trade secrets or other intellectual property rights other than the limited rights to use the Services as set forth herein. All rights not expressly granted herein under the License are reserved by ZoomInfo.
7. PROVISION OF SERVICES
7.1 ZoomInfo may make improvements or changes in the Services at any time without notice.
7.2 ZoomInfo shall not be responsible for any failure to remove, or delay in removing, harmful, inaccurate, unlawful, or otherwise objectionable content originating with or otherwise provided by third parties, except to the extent provided by applicable law.
7.3 ZoomInfo shall not be liable for any loss or damage resulting from total or partial loss of any data you upload using the Services. Data can get lost or become corrupt as a result of a number of causes, including hardware failures, software failures or bugs, or communications failures. ZoomInfo recommends that you periodically back up your information onto media not associated with ZoomInfo.
7.4 You understand and agree that the Services are provided on an “as available” basis; ZoomInfo will use reasonable commercial efforts to provide the Services on a 24/7 basis, but it shall not be liable for any disruption in service, regardless of length.
8. TERM; TERMINATION
The term hereof will commence when you first accept these Terms or otherwise register for, access, or use the Services, and continue in effect until terminated by either party, provided that your License may sooner expire or be terminated as provided herein. Either party may terminate this Agreement any time without prior notice to the other party. ZoomInfo may terminate this Agreement by terminating your access to the Service. You may terminate this Agreement at any time by uninstalling the Application. Upon termination hereof for any reason, the License will automatically be terminated, and you shall immediately cease using the Services, including the Licensed Materials.
9. LINKS
The Service may contain links to websites that ZoomInfo does not operate. ZoomInfo is not responsible for the content of these websites, and you should direct any concerns regarding these websites to their respective site administrators or webmasters.
10. REPRESENTATIONS AND WARRANTIES; INDEMNITY
10.1 You represent, warrant and covenant that:
- no information of any kind submitted through your use of the Application or the Services will (i) violate, plagiarize, or infringe upon the rights of any third party, including copyright, trademark, privacy or other personal or proprietary rights; or (ii) contain libelous or otherwise unlawful material;
- you are at least eighteen (18) years old; and
- you are authorized by your employer, if applicable, to sign up for ZI Lite and participate in the Community, to share the Contact Data with ZoomInfo in exchange for your access to the Services, and that you are not prohibited by any contract, policy, rule, law, or regulation from doing so.
10.2 You agree to indemnify, defend, and hold harmless ZoomInfo and its successors or assigns, and all officers, directors, owners, agents, information providers, affiliates, licensors and licensees of the foregoing (collectively, the “Indemnified Parties”) from and against any and all liability and costs, including reasonable attorneys’ fees, incurred by the Indemnified Parties in connection with any claim arising out of any breach by you (or any user of your account) of these Terms or the foregoing representations, warranties, or covenants. You agree to cooperate as fully as reasonably necessary in the defense of any such claim.
11. DISCLAIMERS; LIMITATIONS
11.1 YOU ASSUME ALL RESPONSIBILITY AND RISK FOR YOUR USE OF THE SERVICES. THE SERVICES ARE PROVIDED “AS IS” WITHOUT REPRESENTATIONS OR WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF TITLE, NONINFRINGEMENT, OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. WITHOUT LIMITATION OF THE FOREGOING, ZOOMINFO EXPRESSLY DISCLAIMS ANY WARRANTY THAT THE SERVICES SHALL BE UNINTERRUPTED OR ERROR FREE. ZOOMINFO DOES NOT ASSUME ANY LEGAL LIABILITY OR RESPONSIBILITY FOR THE ACCURACY, COMPLETENESS, OR USEFULNESS OF ANY INFORMATION MADE AVAILABLE THROUGH THE SERVICES.
11.2 IN NO EVENT SHALL ZOOMINFO BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH YOUR USE OF, DELAY IN USING, OR INABILITY TO USE THE SERVICES. ZOOMINFO’S LIABILITY FOR ANY DIRECT DAMAGES SHALL BE LIMITED TO THE AMOUNT OF FEES YOU HAVE PAID FOR THE SERVICES FOR THE THEN CURRENT PERIOD. SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES AND THUS THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF THIS LIMITATION OF LIABILITY OR THE EXCLUSION OF WARRANTY SET FORTH ABOVE IS HELD INAPPLICABLE OR UNENFORCEABLE FOR ANY REASON, ZOOMINFO’S MAXIMUM LIABILITY FOR ANY TYPE OF DAMAGES SHALL BE LIMITED TO $100.
12. CHANGES TO THE TERMS
ZoomInfo may modify these Terms at any time, provided however that (i) such changes will become effective and binding after ZoomInfo provides reasonable notice to you that these Terms have changed and you first use the Services following the date of such posting, and (ii) the changes will only apply with respect to your use of the Services after such changes become effective. If at any time you find these Terms unacceptable and do not agree with them, you agree to cease accessing the Services and uninstall or deactivate the Application.
13. CONTRACTING PARTY, GOVERNING LAW, AND JURISDICTION
13.1 If you are located in the European Economic Area or the United Kingdom, “ZoomInfo” means ZoomInfo UK Ltd., a UK limited company located at 280 Bishopsgate, London EC2M 4RB. If you are located anywhere else, “ZoomInfo” means ZoomInfo Technologies LLC, a Delaware limited liability company located at 805 Broadway St., Suite 800, Vancouver, WA 98660.
13.2 If an issue arises under these Terms and: (a) the contracting ZoomInfo entity is ZoomInfo Technologies LLC, then these Terms are governed by the laws of the United States of America and the State of Washington and any action or proceeding (including those arising from non-contractual disputes or claims) related to these Terms will be brought in a state or federal court in the State of Washington; or (b) the contracting ZoomInfo entity is ZoomInfo UK Ltd., then these Terms are governed by the laws of England and Wales, and any action or proceeding (including those arising from non-contractual disputes or claims) related to these Terms will be brought in London, England. Each party irrevocably submits to the jurisdiction and venue of the applicable courts.
14. EEA & UK USERS
If you are located in the European Economic Area or the United Kingdom, then the ZoomInfo Lite Community Joint Controller Addendum applies to you and is hereby expressly incorporated into these Terms by reference.
15. CRM LITE
If you have accepted the CRM Lite Terms of Use or installed or otherwise connected the ZoomInfo Lite CRM software application, then the CRM Lite Terms of Use apply to you and are hereby expressly incorporated into these Terms by reference.
16. MISCELLANEOUS
16.1 Relationship. No joint venture, partnership, employment, fiduciary, or agency relationship exists between you and ZoomInfo as a result of these Terms and/or your use of the Services.
16.2 Authority. The person accepting these Terms on behalf of each party represents and warrants that he or she has been duly authorized by that party to accept the Agreement and thereby bind it to these Terms. The parties agree that these Terms shall be effective as of the date accepted by you.
16.3 Entire Agreement. These Terms, including any addendum or supplement expressly incorporated into them by reference within this document, represent the entire binding agreement between you and ZoomInfo with respect to the subject matter hereof, and supersede any and all prior understandings, statements, or representations, whether electronic, oral or written, regarding Services.
16.4 Assignment and Waiver. ZoomInfo may assign its rights under this Agreement without your consent. You may not assign your rights under this Agreement in whole or in part to anyone else without ZoomInfo’s prior express written consent. No waiver of any obligation or right of either party shall be effective unless in writing, executed by the party against whom it is being enforced.
16.5 Equitable Relief. In addition to money damages, ZoomInfo shall be entitled to seek equitable relief where appropriate if you breach any of these Terms.
16.6 Severability. The unenforceability or invalidity of any clause in this Agreement shall not have an impact on the enforceability or validity of any other clause. Any unenforceable or invalid clause shall be regarded as removed from this Agreement to the extent of its unenforceability and invalidity. Therefore, this Agreement shall be interpreted and enforced as if it did not contain the said clause to the extent of its unenforceability and invalidity.
16.7 Legal Expenses. The prevailing party in any legal action brought by one party against the other that arises out of this Agreement shall be entitled, in addition to any other rights and remedies it may have, to reimbursement for its legal expenses, including court costs and reasonable attorneys’ fees.
16.8 Construction. The titles and subtitles in these Terms are used for convenience only and are not to be considered in construing it. All references herein to “including” and variations thereof shall be deemed to mean, “including, but not limited to.”
16.9 Notices. Notices required or permitted hereunder that are intended for you personally and not all users of the Services may be sent to you at the most recent email address on file with ZoomInfo. Notices to ZoomInfo shall be sent by email to legal@zoominfo.com or by mail to ZoomInfo, 805 Broadway St., Suite 800, Vancouver, WA 98660.
17. ZI LITE BROWSER EXTENSION
If you have accepted the ZI Lite Browser Extension Terms of Use or installed or otherwise used the ZI Lite Browser Extension, then the ZI Lite Browser Extension Terms of Use apply to you and are hereby expressly incorporated into these Terms by reference.
Updated: March 13th, 2025